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Usability & Testing

How user-friendly is your website_ Can first-time visitors find what they are looking for quickly_ Can repeat visitors remember where to find the information they are interested in_ Do people like using your website, or do they just get frustrated and leave_ This page offers a comprehensive list of resources that will help you answer these questions and more, and can help you improve website ease-of-use and traffic.

This page is offered courtesy of the ECRC, Bremerton, WA. The ECRC website is a clearinghouse and jumpstation for electronic commerce information and resources.

 

 
References
GVU, Georgia Tech's Graphics, Visualization & Usability Center GVU's 10th WWW User Survey.
Link Alarm LinkAlarm automatically and regularly checks every link on every page of any web site. An emailed report outlines any link failures found and includes a pointer to your complete LinkReport - a full-featured display of the problems so they can be easily repaired.
Fresh Water Software If you had SiteScope™ and SiteSeer¨, not only would you know if your web site was up, you would be confident that you would be notified immediately if a problem did occur. SiteScope uses a unique deep monitoring approach that tests critical functions at several levels, providing you with the industry's most accurate environment assessment. The SiteSeer service monitors your site remotely, letting you know of any problems your visitors are experiencing.
Accrue Hit List
Accrue Hit List is a powerful Web analysis solution providing comprehensive analysis of both online and offline (legacy) data in near real time.
Article: What is Usability Usability is not a single number but has five characteristics:
  1. Ease of learning: How fast can a user who has never seen the user interface before learn it sufficiently well to accomplish basic tasks_
  2. Efficiency of use: Once an experienced user has learned to use the system, how fast can he or she accomplish tasks_
  3. Memorability: If a user has used the system at some earlier date, can he or she remember enough to use it more effectively next time (or does the user have to start over again learning everything every time)_
  4. Error frequency and severity: How often do users make errors while using the system, how serious are these errors (burning down a cement plant is worse than getting the wrong player's score on a golf site), and how easy is it to recover from a user error_
  5. Subjective satisfaction: How much does the user like using the system_
W3C HTML Testing W3C's HTML Testing resource page.
NetMechanic HTML validation service.
Dr. HTML HTML validation service.
www2.imagiware.com/RxHTML/
List of HTML Validators HTML validator list.
net.Genesis net.Genesis creates powerful and complete Web site usage analysis solutions.
Usable Web Usable Web is a collection of over 800 links and accompanying information about human factors, user interface issues, and usable design specific to the World Wide Web. Usable Web adds value to the links by providing descriptions, multiple organizational schemes (by date, by site, by topic) and custom search engine queries.
TestNow Find out what people think about your website! TestNow was developed to provide a quick and easy method for testing the usability of websites, for a fee. A panel of thousands of internet users review websites and fill out usability surveys. These surveys are then compiled into online, real-time reports.
The Alertbox Current issues in web usability.
User Interface Engineering Articles and other resources regarding user interface design, usability, testing, and documentation issues.

 


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